This agreement applies as between you, the User of this Website and
The Sales Counsel, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
Your use of The Sales Counsel tools is subject to these Terms of Use (“Terms”). Please read them carefully. The term “you” means the individual person who is using The Sales Counsel tools; “we” or “us” or “our” refers to
The Sales Counsel (Pty) Ltd which has been given the right by Shelley Walters – Van Zyl holder of the copyright to The Sales Counsel tools, to distribute The Sales Counsel tools to you. By using The Sales Counsel tools, you agree to be bound by these Terms. If you do not agree with, or cannot abide by these Terms, please do not make any use of
The Sales Counsel tools.
Here at THE SALES COUNSEL, we are committed to protecting your privacy and we recognise that we need to comply with statutory requirements in collecting, processing, and distributing of personal information.
In terms of section 18 of POPI, if personal information is collected, THE SALES COUNSEL, as a responsible party, must take reasonably practical steps to ensure that the data subject is made aware of the information being collected.
As such, in order to enrol our students into our Online Learning programme, it is necessary to obtain the personal information of the student.
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that The Sales Counsel makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the The Sales Counsel proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at 20 Winchester Street, Westdene, Johannesburg, South Africa, 2092;
"System": means any online communications infrastructure that The Sales Counsel makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by The Sales Counsel Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (thesalescounsel.getlearnworlds.com) and any sub-domains of this site, unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means The Sales Counsel (PTY)Ltd, a company incorporated in the Republic of South Africa with Company registration Number 2016/149965/07 , located at 20 Winchester Street, Westdene, Johanneburg, South Africa, 2092.
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
These Terms and Conditions also apply to customers procuring Services in the course of business.
4.1 Subject to the
exceptions in Clause 5 of these Terms and Conditions, all Content included on
the Website, unless uploaded by Users, including, but not limited to, text,
graphics, logos, icons, images, sound clips, video clips, data compilations,
page layout, underlying code and software is the property of The Sales Counsel,
our affiliates or other relevant third parties. By continuing to use the
Website you acknowledge that such material is protected by applicable South
African and International intellectual property and other laws.
4.2 Subject to Clause 6
you may not reproduce, copy, distribute, store or in any other fashion re-use
material from the Website unless otherwise indicated on the Website or unless
given Our express written permission to do so.
5.1 Unless otherwise
expressly indicated, all Intellectual Property rights including, but not
limited to, Copyright and Trademarks, in product images and descriptions belong
to the manufacturers or distributors of such products as may be applicable.
Material from the
Website may not be re-used without written permission where any of the
exceptions detailed in Chapter III of the Copyright Designs and Patents Act
1988 apply.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of The Sales Counsel or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site thesalescounsel.getlearnworlds.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at hello@thesalescounsel.co.za or call us on the following number: +27 72 361-3968.
9.1 When using any
System on the Website you should do so in accordance with the following rules.
Failure to comply with these rules may result in your Account being suspended
or closed:
9.1.1 You must not use
obscene or vulgar language;
9.1.2 You must not submit Content that is unlawful
or otherwise objectionable. This includes, but is not limited to, Content that
is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
9.1.3
You must not submit Content that is intended to promote or incite
violence;
9.1.4 It is advised that submissions are made using the English
language as We may be unable to respond to enquiries submitted in any other
languages;
9.1.5 The means by which you identify yourself must not violate these
Terms and Conditions or any applicable laws;
9.1.6 You must not impersonate
other people, particularly employees and representatives of The Sales
Counsel or Our affiliates; and
9.1.7 You must not use Our System for
unauthorised mass-communication such as "spam" or "junk
mail".
9.2 You acknowledge
that The Sales Counsel reserves the right to monitor any and all
communications made to Us or using Our System.
9.3 You acknowledge that The
Sales Counsel may retain copies of any and all communications made to Us
or using Our System.
9.4 You acknowledge that any information you send to Us
through Our System may be modified by Us in any way and you hereby waive your
moral right to be identified as the author of such information. Any
restrictions you may wish to place upon Our use of such information must be
communicated to Us in advance and We reserve the right to reject such terms and
associated information.
10.1 In order to
procure Services on this Website and to use certain other parts of the System,
you are required to create an Account which will contain certain personal
details and Payment Information which may vary based upon your use of the
Website as We may not require payment information until you wish to make a
purchase. By continuing to use this Website you represent and warrant that:
10.1.1 all information
you submit is accurate and truthful;
10.1.2 you have permission to submit
Payment Information where permission may be required; and
10.1.3 you will keep
this information accurate and up-to-date. Your creation of an Account is
further affirmation of your representation and warranty.
10.2 It is recommended
that you do not share your Account details, particularly your username and
password. We accept no liability for any losses or damages incurred as a result
of your Account details being shared by you. If you use a shared computer, it
is recommended that you do not save your Account details in your internet
browser.
10.3 If you have reason to believe that your Account details have been
obtained by another person without consent, you should contact Us immediately
to suspend your Account and cancel any unauthorised orders or payments that may
be pending. Please be aware that orders or payments can only be cancelled up
until provision of Services has commenced. In the event that an unauthorised
provision commences prior to your notifying Us of the unauthorised nature of
the order or payment then you shall be charged for the period from the
commencement of the provision of services until the date you notified us and
may be charged for a billing cycle of one month.
10.4 When choosing your username
you are required to adhere to the terms set out above in Clause 9. Any failure
to do so could result in the suspension and/or deletion of your Account.
11.1 Either The Sales
Counsel or you may terminate your Account. If We terminate your Account,
you will be notified by email and an explanation for the termination will be
provided. Notwithstanding the foregoing, We reserve the right to terminate without
giving reasons.
11.2 If We terminate your Account, any current or pending orders
or payments on your Account will be cancelled and provision of Services will
not commence.
12.1 Whilst every
effort has been made to ensure that all general descriptions of Services
available from The Sales Counsel correspond to the actual Services that
will be provided to you, We are not responsible for any variations from these
descriptions as the exact nature of the Services may vary depending on your
individual requirements and circumstances. This does not exclude Our liability
for mistakes due to negligence on Our part and refers only to variations of the
correct Services, not different Services altogether. Please refer to sub-Clause
13.8 for incorrect Services.
12.2 Where appropriate, you may be required to
select the required Plan of Services.
12.3 We neither represent nor warrant that
such Services will be available at all times and cannot necessarily confirm
availability until confirming your Order. Availability indications are not
provided on the Website.
12.4 All pricing information on the Website is correct
at the time of going online. We reserve the right to change prices and alter or
remove any special offers from time to time and as necessary.
12.5 In the event
that prices are changed during the period between an order being placed for
Services and Us processing that order and taking payment, then the price that
was valid at the time of the order shall be used.
13.1 No part of this
Website constitutes a contractual offer capable of acceptance. Your order
constitutes a contractual offer that We may, at Our sole discretion, accept.
Our acceptance is indicated by Us sending to you an order confirmation email.
Only once We have sent you an order confirmation email will there be a binding
contract between The Sales Counsel and you.
13.2 Order
confirmations under sub-Clause 13.1 will be sent to you before the Services
begin and shall contain the following information:
13.2.1 Confirmation of
the Services ordered including full details of the main characteristics of
those Services;
13.2.2 Fully itemised
pricing for the Services ordered including, where appropriate, taxes, delivery
and other additional charges;
13.2.3 Relevant times
and dates for the provision of the Services;
13.2.4 User credentials
and relevant information for accessing those services.
13.3 If We, for any
reason, do not accept your order, no payment shall be taken under normal
circumstances. In any event, any sums paid by you in relation to that order
will be refunded within 14 calendar days.
13.4 Payment for the
Services shall be taken via your chosen payment method, immediately for any
setup fee that corresponds to the service plan you purchased and at the same
day of each subsequent month (“billing cycle”) for charges accrued during the
previous month (“billing cycle”) AND/OR as indicated in the order confirmation
you received.
13.5 We aim to fulfil
your Order within 2-3 working days or if not, within a reasonable period
following your Order, unless there are exceptional circumstances. If we cannot fulfil
your Order within a reasonable period, we will inform you at the time you place
the Order by a note on the relevant web page or by contacting you directly
after you place your Order. Time is not of the essence of the Contract, which
means we will aim to fulfil your Order within any agreed timescales, but this
is not an essential term of the Contract, and we will not be liable to you if
we do not do so. If the Services are to begin within 14 calendar days of Our
acceptance of your order, at your express request, you will be required to
expressly acknowledge that your statutory cancellation rights, detailed below
in Clause 14, will be affected.
13.6 The Sales
Counsel shall use all Our reasonable endeavours to provide the Services
with reasonable skill and care, commensurate with best trade practice.
13.7 In the event that
Services are provided that are not in conformity with your order and thus
incorrect, you should contact Us immediately to inform Us of the mistake. We
will ensure that any necessary corrections are made within five (5) working
days.
Additional terms and
conditions may apply to the provision of certain Services. You will be asked to
read and confirm your acceptance of any such terms and conditions when
completing your Order.
13.8 The Sales
Counsel provides technical support via our online support forum and/or
phone. The Sales Counsel makes every effort possible to respond in a
timely manner, but we do not guarantee a particular response time.
We want you to be
completely satisfied with the Products or Services you order from The Sales
Counsel . If you need to speak to us about your Order, then please contact
customer care on +27 72 361-3968, or by email at hello@thesalescounsel.co.za or
write to us at our address (see section 1 above). You may cancel an Order that
we have accepted or cancel the Contract. If any Specific Terms accompanying the
Service contain terms about cancelling the Service, the cancellation policy in
the Specific Terms will apply.
14.1 If you are a consumer based within the European Union, you
have a statutory right to a “cooling off” period. This period begins once your
order is confirmed and the contract between The Sales Counsel and
you is formed and ends at the end of 14 calendar days after that date. If you
change your mind about the Services within this period and wish to cancel your
order, please inform Us immediately using the following email: hello@thesalescounsel.co.za.
Your right to cancel during the cooling off period is subject to the provisions
of sub-Clause 14.2.
14.2 As specified in sub-Clause 13.6, if the
Services are to begin within the cooling off period you are required to make an
express request to that effect. By requesting that the Services begin within
the 14 calendar day cooling off period you acknowledge and agree to the
following:
14.2.1 If the Services are fully performed within
the 14 calendar day cooling off period, you will lose your right to cancel
after the Services are complete.
14.2.2 If you cancel the Services after provision has begun but is
not yet complete you will still be required to pay for the Services supplied up
until the point at which you inform Us that you wish to cancel. The amount due
shall be calculated in proportion to the full price of the Services and the
actual Services already provided. Any sums that have already been paid for the
Services shall be refunded subject to deductions calculated in accordance with
the foregoing. Refunds, where applicable, will be issued within 5 working days
and in any event no later than 14 calendar days after you inform Us that you
wish to cancel.
14.3 Cancellation of Services after the 14 calendar
day cooling off period has elapsed shall be subject to the specific terms
governing those Services and may be subject to a minimum contract duration.
15.1 We make no warranty or representation that
the Website will meet your requirements, that it will be of satisfactory
quality, that it will be fit for a particular purpose, that it will not
infringe the rights of third parties, that it will be compatible with all
systems, that it will be secure and that all information provided will be
accurate. We make no guarantee of any specific results from the use of our
Service or Services. . The Sales Counsel tools are provided on as “As is” and
“as available’ basis.
15.2 No part of this Website is intended to constitute advice and
the Content of this Website should not be relied upon when making any decisions
or taking any action of any kind.
15.3 No part of this Website is intended to constitute a
contractual offer capable of acceptance.
15.4 Whilst We use reasonable endeavours to ensure that the Website
is secure and free of errors, viruses and other malware, you are strongly
advised to take responsibility for your own internet security, that of your
personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
17.1 The Website is provided “as is” and on an
“as available” basis. The Sales Counsel uses industry best practices to
provide a high uptime, including a fault-tolerant architecture hosted in cloud
servers. We give no warranty that the Website or Facilities will be free of
defects and / or faults and we do not provide any kind of refund for outages.
We provide no warranties (express or implied) of fitness for a particular
purpose, accuracy of information, compatibility and satisfactory quality.
17.2 We accept no liability for any disruption or non-availability
of the Website resulting from external causes including, but not limited to,
ISP equipment failure, host equipment failure, communications network failure,
power failure, natural events, acts of war or legal restrictions and
censorship.
18.1 To the maximum extent permitted by law, We
accept no liability for any direct or indirect loss or damage, foreseeable or
otherwise, including any indirect, consequential, special or exemplary damages
arising from the use of the Website or any information contained therein. You
should be aware that you use the Website and its Content at your own risk.
18.2 Nothing in these Terms and Conditions excludes or restricts The
Sales Counsel liability for death or personal injury resulting from
any negligence or fraud on the part of The Sales Counsel.
18.3 Nothing in these Terms and Conditions excludes or restricts The
Sales Counsel's liability for any direct or indirect loss or damage
arising out of the incorrect provision of Services or out of reliance on
incorrect information included on the Website.
18.4 In the event that any of these terms are found to be unlawful,
invalid or otherwise unenforceable, that term is to be deemed severed from
these Terms and Conditions and shall not affect the validity and enforceability
of the remaining Terms and Conditions. This term shall apply only within
jurisdictions where a particular term is illegal. In no event will The Sales
Counsel, their officers, employees or agents be liable for any indirect,
consequential, special, incidental or punitive damages, arising out of the use
or inability to use The Sales Counsel tools or any result obtained from use of
the The Sales Counsel tools. In no event will The Sales Counsel (Pty) Ltd,
their officers, employees or agents be liable for any amount in excess of $100.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and The Sales Counsel.
22.1 All notices / communications shall be given to
Us either by post to Our Premises (see address above) or by email to hello@thesalescounsel.co.za .
Such notice will be deemed received 3 days after posting if sent by first class
post, the day of sending if the email is received in full on a business day and
on the next business day if the email is sent on a weekend or public holiday.
22.2 We may from time to time, if you opt to receive it, send you
information about Our products and/or services. If you do not wish to receive
such information, please click on the ‘Unsubscribe’ link in any email which you
receive from Us.
These Terms and Conditions and the relationship between you and The Sales Counsel shall be governed by and construed in accordance with the Law of England and Wales and The Sales Counsel and you agree to submit to the exclusive jurisdiction of the Republic of South Africa.